Troubleshooting Tip: Unable to access FortiGate-VM GUI after renewed license with a 'License is invalid' error
| Description | This article describes how to resolve issues in accessing the FortiGate-VM GUI. |
| Scope | FortiGate-VM. |
| Solution | While accessing the FortiGate-VM via the GUI, the following error can be seen:
update.fortiguard.net
To verify FortiGuard connectivity in the GUI:
Once that is verified, open the support portal, on the top there are the option Services -> Asset Management -> Products -> My Assets -> Select the FortiGate Serial Number and download the license file which is highlighted below screenshot: |


