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esalija
Staff
Staff
November 5, 2025

Troubleshooting Tip: ULL Interfaces down after the update of FortiGate

  • November 5, 2025
  • 0 replies
  • 747 views
Description This article describes the issue of ULL interfaces being down after updating FortiGate to version 7.4.9. It provides a step-by-step guide to troubleshoot and resolve the issue.
Scope FortiGate.
Solution

To troubleshoot the issue of ULL interfaces being down after updating FortiGate to version 7.4.9, follow these steps:

Make sure to set FEC to ON in order to match the correct and accurate FEC value for Huawei switches.

This can be done by running the following command:

 

config system interface
    edit "x6"
        set vdom "Test"
        set type physical set mediatype sr
        set snmp-index 32
        set forward-error-correction cl91-rs-fec
        set speed 25000full
    next
end

 

Confirm whether the actually effective FEC is enabled or disabled by running the command:

 

diagnose hardware deviceinfo nic x6 | grep -i fec

 

Verify the configuration of the 25G interface and FEC on the other end's switch.

 

Supported FEC Modes (ULL Ports): 

Mode CLI                                Value Use Case
RS-FEC (Reed-Solomon)    cl91-rs-fec  Default for most 25G/100G DAC/AOC and transceivers.
FC-FEC (Fire Code) cl74-fc-fec Legacy or specific Cisco/Juniper setups. 
None                                      Disable Direct-attach copper (DAC) with known no-FEC peers.

 

Notes:

  • Interfaces at both ends of a link must work in the same FEC mode; otherwise, the interfaces do not go up.
  • If their FEC modes are different, configure the same FEC mode on the interfaces when they work in non-auto-negotiation mode.