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kdharan
Staff
Staff
August 21, 2025

Troubleshooting Tip: The 'FortiGuard-anycast' option is not visible under FortiGuard settings

  • August 21, 2025
  • 0 replies
  • 421 views
Description This article indicates that under the FortiGuard settings, the 'FortiGuard-anycast' option is not visible in FortiGate.
Scope FortiGate.
Solution

When the FortiGate Licence state is Low Encryption (LENC), the anycast feature will not be visible because anycast will work under a high encryption algorithm.

The Firewall Licence status in (LENC).


LENC.png
anycast no.png

To address this problem, it is necessary to upgrade the encryption license. Use the command below in FortiGate:


execute crypto-license <high-encryption-key>

 

Note:

The system will reboot during the process of upgrading the licence.

Post license upgrade:


post anycast.png

 

Related documents:

Technical Tip: Low Encryption (LENC) device FAQ

Use anycast to communicate with FortiGuard servers