Troubleshooting Tip: RDP widget not connecting to a server

Solution:

• Select the disable single sign-on setting on the RDP widget.
• Select 'allow the server to choose the type of encryption'.

See the CLI commands for the following example:

config vpn ssl web portal

    edit "full-access"

        set tunnel-mode enable

        set ipv6-tunnel-mode enable

        set web-mode enable

        set ip-pools "SSLVPN_TUNNEL_ADDR1"

        set ipv6-pools "SSLVPN_TUNNEL_IPv6_ADDR1"

            config bookmark-group

                edit "gui-bookmarks"

                    config bookmarks

                        edit "rdptest"

                            set apptype rdp

                            set description "test"

                            set host "192.168.184.254"

                            set sso disable

                            set port 3389

                            set color-depth 32

                        next

                    end

                next

            end

GUI settings:

After configuring these, the issue will be resolved.