Troubleshooting Tip: OSPF neighbor stuck in the 'loading' state
| Description | This article describes how to troubleshoot an issue where the OSPF neighbor is stuck in a loading state. |
| Scope | FortiGate. |
| Solution | See one of the following articles if the network is stuck in one of the other states:
Always note the size of the OSPF packets during cases where the neighbor state gets stuck at 'loading'. For example: note large LSU packets containing large router LSA.
In these cases, take simultaneous packet captures on both OSPF neighbors to find any missing packets.
FortiGate may generate a large Type-1 LSA (total packet length) that may have difficulty reaching the destination.
Refer to the screenshot below for an example OSPF capture:
Run the following commands and check the status:
get router info OSPF interface get router info OSPF neighbor get router info ospf database brief
Related article: |

