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syao
Staff & Editor
syao
Staff & Editor
July 7, 2025

Troubleshooting Tip: No entries visible in Shared WAN selection in Site to Site IPsec template

  • July 7, 2025
  • 0 replies
  • 323 views
Description This article describes that when the Shared WAN dropdown in the Site-to-Site IPsec VPN template is showing no entries, it usually indicates that there are no interfaces that have the role of 'WAN'
Scope FortiGate v7.6.
Solution

When using the Shared WAN option in the template, the administrator should set the interface role before using the template.

 

  1. No available entries showing due to no interface having the 'WAN' role:

 

no-entries.png

 

  1. Set the interface role to 'WAN':

 

interface-role.png 

 

To set the WAN role in the CLI:

config system interface
    edit "port1"
        set role wan <---
    end

 

  1. Port1 is now showing as an available interface in the Shared WAN dropdown selection.

 

availabl.png
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