Troubleshooting Tip: Issues with getting EMS deployment update packages
| Description | This article describes how to handle errors when negotiating FCP protocol version with server- ERR_NETWORK. |
| Scope | FortiEMS server behind the FortiGate firewall. |
| Solution | While deploying the update package on the FortiEMS server, the following error may be encountered.
A debug output is provided below to match the scenario:
Solution: Step 1: On the EMS portal, under System Settings -> FortiGuard services, uncheck the 'Enable SSL' option.
Step 2: Restart the services of FortiClient Endpoint Management Server Update.
Step 3: Re-run the FcmupdateDaemon.exe to trigger an update, which will resolve the issue. |
