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Staff & Editor
Staff & Editor
March 16, 2025

Troubleshooting Tip: Incorrect percentage of 'Files Uploaded Today' to Sandbox is displayed in FortiGate Cloud Dashboard Widget

  • March 16, 2025
  • 0 replies
  • 290 views
Description

This article describes an issue where the 'Files Uploaded Today' percentage is incorrectly displayed in the FortiGate Cloud dashboard widget.

Scope

FortiGate v7.4.2, v7.4.3, v7.4.4, v7.6.0.

Solution

When FortiSandbox is set to the 'FortiGate Cloud' type, the 'Files uploaded today' section shows an incorrect percentage in the FortiGate Cloud dashboard widget.

For the example below, the widget incorrectly displays 100% for 15/14400 files under Dashboard -> Status -> FortiGate Cloud.

 

dashboard-filesuploadedtoday.png


However, under System -> FortiGuard -> FortiGate Cloud Sandbox -> Files Uploaded Today, the percentage is correctly displayed as 0% for 15/14400.

 

fortiguard-filesuploadedtoday.png

 

This issue has been resolved in v7.4.8 and v7.6.1.