Troubleshooting Tip: In explicit proxy, the 'url' column is not observed in forward logs for policies with the accept action
| Description | This article describes how the 'url' column is present in forward logs only for policies with action deny but not for policies with action accept. |
| Scope | FortiGate. |
| Solution | Currently this is as per design in the FortiGate.
date=2025-12-08 time=11:01:51 eventtime=1765188111637297855 tz="+0100" logid="0000000010" type="traffic" subtype="forward" level="notice" vd="root" srcip=10.12.18.10 srcport=50021 srcintf="port3" srcintfrole="undefined" dstcountry="United States" srccountry="Reserved" dstip=151.101.0.81 dstport=443 dstintf="port1" dstintfrole="undefined" sessionid=26172 service="HTTPS" proxyapptype="web-proxy" proto=6 action="accept" policyid=2 policytype="proxy-policy" trandisp="snat" transip=10.5.14.20 transport=15022 appcat="unscanned" duration=4 wanin=8179 rcvdbyte=8179 wanout=2452 lanin=2662 sentbyte=2662 lanout=8251
date=2025-12-08 time=11:02:49 eventtime=1765188168799632704 tz="+0100" logid="0000000013" type="traffic" subtype="forward" level="notice" vd="root" srcip=10.12.18.10 srcport=50344 srcintf="port3" srcintfrole="undefined" dstip=151.101.0.81 dstport=443 dstintf="port1" dstintfrole="undefined" srccountry="Reserved" dstcountry="United States" sessionid=26494 proto=6 action="deny" policyid=3 policytype="policy" service="HTTPS" trandisp="noop" url="https://bbc.com/" agent="Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/143.0.0.0 Safari/537.36" appcat="unscanned" duration=0 sentbyte=206 rcvdbyte=0 sentpkt=0 rcvdpkt=0 crscore=30 craction=131072 crlevel="high" msg="Traffic denied because of explicit proxy policy"
config log setting Related articles:
date=2025-12-09 time=15:22:59 eventtime=1765290179111579630 tz="+0100" logid="0000000010" type="traffic" subtype="forward" level="notice" vd="root" srcip=10.12.18.10 srcname="10.12.18.10" srcport=50897 srcintf="port3" srcintfrole="undefined" dstcountry="Germany" srccountry="Reserved" dstip=151.101.0.81 dstname="bbc.com" dstport=443 dstintf="port1" dstintfrole="undefined" sessionid=27034 service="HTTPS" proxyapptype="web-proxy" proto=6 action="accept" policyid=2 policytype="proxy-policy" trandisp="snat" transip=10.5.146.205 transport=4826 appcat="unscanned" duration=2 wanin=4438 rcvdbyte=4438 wanout=1873 lanin=2077 sentbyte=2077 lanout=4510
date="2023-12-09" time="17:41:37" id=7210195688406122522 type="utm" subtype="webfilter" level="notice" action="passthrough" policyid=1 srcip="10.12.18.10" dstip="208.89.12.87" srcport=50255 dstport=443 proto=6 logid="0317013312" service="HTTPS" srcintfrole="lan" dstintfrole="undefined" direction="outgoing" ratemethod="domain" reqtype="referral" url="https://va.v.liveperson.net/api/js/30187337?sid=rVPhGcx-S6-IG0U437f2Fw&cb=lpCb16252x22237&t=ip&ts=1678779697336&pid=5512551495&tid=2136487101&vid=NmMDQ2YWUzN2E5N2VhNjAx" hostname="va.v.liveperson.net" profile="default" agent="Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36" catdesc="Information Technology" eventtype="ftgd_allow" srcintf="port2" dstintf="port1" referralurl="https://www.godaddy.com/en-ca" msg="URL belongs to an allowed category in policy" tz="-0700" policytype="proxy-policy" srccountry="Reserved" dstcountry="United States" httpmethod="GET" vd="root" |
