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mle2802
Staff
Staff
August 6, 2025

Troubleshooting Tip: Identifying which FortiGate trigger email based two-factor authentiction for admin login

  • August 6, 2025
  • 0 replies
  • 371 views
Description This article describes how to identify the source FortiGate which triggers the email-based 2FA request for admin login.
Scope FortiGate.
Solution

FortiGate is configured to use email based two-factor authentication for admin login using the processes outlined in Technical Tip: Email Two-Factor Authentication on FortiGate with a default SMTP server from Fortinet. In cases where multiple FortiGates are managed, it can be a challenge to identify which FortiGate triggered the email and prevented a brute force attack.


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The public IP of the FortiGate which triggers the email can be found in the email header. To verify this information, double-click on the email, go to File -> Properties (this applies to Outlook) and find 'X-FEAS-Client-IP'. That should be the public IP of the FortiGate which triggered the email.

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To see a sender's IP address in Gmail, open the mail item and select the three dots next to the reply button, and select 'Show original'. Then, in the new window, look for the X-FEAS-Client-IP.

 

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