Troubleshooting Tip: How to resolve 'Invalid Entries' Error when creating a firewall policy in the GUI with a Custom ISDB as the source
| Description | This article describes how to handle an error encountered when utilizing a Custom Internet Service Database object as a Source in a firewall policy. |
| Scope | FortiGate 7.4+, 7.6+. |
| Solution | The screenshot below shows the error encountered when utilizing a Custom ISDB Entry:
If this issue is experienced, the workaround is to create the firewall policy via the CLI.
config firewall policy edit <ID> set status enable set name "Deny-Custom-ISDB" set srcintf "virtual-wan-link" set dstintf "Homebase-VLAN" set action accept set dstaddr "RDP_Work" set internet-service-src enable set internet-service-src-name "custom-isdb" set schedule "always" set service "ALL" next
This issue [1099749] is fixed in v7.4.8 and v7.6.3. |

