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lfernando
Staff
Staff
August 21, 2025

Troubleshooting Tip: How to recover FortiSwitch management after upgrading FortiGate to version 7.6.3 or 7.4.8

  • August 21, 2025
  • 0 replies
  • 1075 views
Description This article describes the steps to recover access after the firmware upgrade is complete and the fabric is down.
Scope FortiGate, FortiSwitch
Solution

In most cases, when FortiGate is migrated to the latest firmware version, it loses management of the fabric. This means FortiLink goes down, and devices are shown as inaccessible.

 
A.jpg

 

Run the following command to validate the connectivity for devices:

 

FGT# exec switch-controller get-con-status <Serial Number from FortiSwitch>

 

B.jpg

 

After confirming, check the FortiLink interface and re-enable the Security Fabric Connection. Synchronization will return again.

 

C.jpg

 

Related article: 

Technical Tip: Managed FortiSwitch onboarding Troubleshooting Guide

Troubleshooting Tip: FortiSwitch Connection to FortiGate