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Renante_Era
Staff
Staff
August 26, 2024

Troubleshooting Tip: How to make both the tunnel SSID and bridge SSID visible

  • August 26, 2024
  • 0 replies
  • 1665 views
Description This article describes how to make both the tunnel SSID and bridge SSID visible to wireless devices.
Scope FortiGate, FortiAP.
Solution

A need to create multiple SSIDs are needed in some situations. For instance, one SSID for corporate wireless devices and a different SSID for guest user's devices.

 

Scenario:

Guest SSIDs are configured in Tunnel mode, while corporate SSIDs might be configured in Bridge traffic mode.

 

newSSID.jpg

 
If only the tunnel traffic mode SSIDs are visible to wireless devices while the bridge mode SSIDs are not visible, reconfigure WiFi & Switch Controller -> FortiAP Profiles and set the SSIDs to manual to select multiple SSIDs that is desired to broadcast.
 

FAP_Profiles.jpg

 

Once set, both SSIDs should be visible. If not, then double-check the WiFi & Switch Controller>FortiAP Profiles and make sure that the correct 2.4GHz/5GHz FortiAP Profiles were modified instead of the default profile.

 

SSID.jpg

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