Troubleshooting Tip: How to check image-list from FortiGuard (FDS) on FortiGate-6000F

To check the list of firmware images available from FDS on the FortiGate-6000F, follow the steps below:

Step 1: Connect to the Management Board (MBD).

Make sure to access the global CLI prompt on the Management Board. The example used here assumes that the FortiGate-6000F chassis has six Fortinet Processor Cards FPCs installed.

Step 2: Run the diagnostic command.

Use the following command to check the available firmware images from FDS across all modules (MBD and FPCs):

diagnose fdsm image-list

Each FPC and the MBD will list the compatible firmware images retrieved from FDS.

Notes:

• Ensure the FortiGate-6000F can connect to FortiGuard (FDS) to retrieve the image list.
• Access permissions or network policies may block the retrieval if not properly configured.

Related article:

Troubleshooting Tip: No firmware available from FortiGuard under firmware management