| When the device is running with IPSE version 7.00349, ipsengine daemon may present high memory and CPU usage as shown below. This issue has been resolved in IPS Engine v7.00351 (for FortiOS v7.2), v7.00553 (for FortiOS v7.4), and v7.01025 (for FortiOS v7.6).
diagnose sys top 5 40 Run Time: 52 days, 13 hours and 34 minutes 8U, 0N, 3S, 85I, 0WA, 1HI, 3SI, 0ST; 48377T, 29640F ipsengine 30722 S < 24.5 0.9 14 ipsengine 30737 R < 22.0 0.9 18 ipsengine 30735 S < 21.5 0.9 12 ipsengine 30729 S < 21.5 0.9 15 ipsengine 30723 R < 21.5 0.8 0 ipsengine 30738 S < 21.0 0.8 19 ipsengine 30727 S < 20.5 0.9 5 ipsengine 30726 S < 20.5 0.9 4 ipsengine 30733 S < 20.0 0.9 9 ipsengine 30734 S < 20.0 0.8 10 ipsengine 30731 R < 19.5 0.9 7 ipsengine 30736 S < 19.5 0.9 13 ipsengine 30728 S < 19.5 0.8 6 ipsengine 30725 R < 18.5 0.9 3 ipsengine 30730 R < 18.5 0.9 17 ipsengine 30732 S < 18.5 0.9 11 ipsengine 30724 S < 18.5 0.9 1 ipsengine 30739 S < 17.5 0.9 20 bcm.user 2535 S < 11.0 0.2 2
diagnose sys top-fd 50 wad (5932): 1000 ipsengine (30722): 167 ipshelper (30714): 163 ipsengine (30723): 146 ipsengine (30724): 146 ipsengine (30725): 146 ipsengine (30726): 146 ipsengine (30727): 146 ipsengine (30728): 146 ipsengine (30729): 146 ipsengine (30730): 146 ipsengine (30731): 146 ipsengine (30732): 146 ipsengine (30733): 146 ipsengine (30735): 146 ipsengine (30736): 146 ipsengine (30737): 146 ipsengine (30738): 146 ipsengine (30739): 146 ipsengine (30734): 145
diagnose sys top-mem 20 ipsengine (30731): 329414kB ipsengine (30727): 328417kB ipsengine (30736): 325580kB ipsengine (30725): 323762kB ipsengine (30730): 322949kB ipsengine (30733): 321078kB ipsengine (30732): 320614kB ipsengine (30735): 319355kB ipsengine (30722): 318857kB ipsengine (30739): 316804kB ipsengine (30726): 316584kB ipsengine (30724): 316219kB ipsengine (30738): 314439kB ipsengine (30737): 313210kB ipsengine (30729): 312787kB ipsengine (30728): 312211kB ipsengine (30723): 310865kB ipsengine (30734): 309195kB
To confirm if the FortiGate is running one of the mentioned versions use the following command: diagnose autoupdate versions | grep "IPS Attack" -A 5 IPS Attack Engine --------- Version: 7.00349 signed <--- Contract Expiry Date: Thu Mar 6 2025 Last Updated using scheduled update on Tue Oct 22 20:43:34 2024 Last Update Attempt: 15:29:11 2024 Logs required by FortiGate TAC for investigation:
- Debugs:
execute date execute time get system status get system performance status get system session-info full-stat diagnose hardware sysinfo shm diagnose hardware sysinfo conserve diagnose hardware sysinfo memory diagnose sys top-mem 20 diagnose ips session status diagnose ips packet status diagnose ips memory status diagnose ips raw status diagnose ips session performance diagnose test application ipsmonitor 3 diagnose test application ipsmonitor 14 diagnose test application ipsmonitor 15 diagnose test application ipsmonitor 24 diagnose test application ipsmonitor 2 diagnose autoupdate versions
- TAC Report:
execute tac report - Configuration file of the FortiGate.
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