Troubleshooting Tip: Getting no data on Advanced Threat Protection Statistics widget on FortiGate Dashboard

Description

This article explains how to fix an error where no data is received on the Advanced Threat Protection Statistics widget in the FortiGate Dashboard.

Scope

FortiGate.

Solution

Note: Make sure that FortiSandbox Cloud or FortiSandbox device is configured first.

Go to Security Profiles -> Antivirus.
Enable 'Treat Windows Executables in Email Attachments as Viruses' and select 'Apply'.

This will send files to FortiSandbox for inspection.
Afterwards, refresh the dashboard and check data appears as expected.

For configuration instructions, refer to Connecting to FortiSandbox - FortiOS help.