Troubleshooting Tip: FortiProxy VM failed to upgrade (Image upgrade failed) due to low CPU core allocation
Description
This article describes on FortiProxy failing to upgrade due to CPU requirements. An error message 'Image upgrade failed' will be encountered.
Scope
FortiProxy VM
Solution
FortiProxy VM is setup with 1 CPU as shown below.
get hardware status
Model name: FortiProxy-KVM
ASIC version: not available
.....
Number of CPUs: 1
.....
Initiating an upgrade and error will be encountered as shown on the screenshot below.
 
To remediate this issue, allocate a minimum of 2 CPU cores to the FortiProxy VM. VM may need to be shutdown to change the CPU allocation. Schedule a maintenance window if needed.
get hardware status
Model name: FortiProxy-KVM
.....
Number of CPUs: 2
.....
Re‑initiating the upgrade results in a successful upgrade.
Related Article:
KVM: Import the FortiProxy‑VM and configure its hardware settings