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vshtaloja
Staff
Staff
May 26, 2026

Troubleshooting Tip: FortiGate-VM license validation from FortiManager fails over IPv6

  • May 26, 2026
  • 1 reply
  • 224 views

Description

FortiGate-VM may fail to validate its VM license from FortiManager when FortiManager is configured as the local FortiGuard Distribution Server and rating server using IPv6 addressing in a closed-network deployment.

Scope

FortiOS v7.4, FortiOS v7.6, FortiOS v8.0.

Solution

IPv6 connectivity between FortiGate and FortiManager works correctly and the devices are reachable over IPv6.


However, the VM license validation process fails and the FortiGate shows the license status as warning.


This issue is specific to IPv6 communication. The same configuration works as expected when IPv4 is used.


config system central-management
    set type fortimanager
    set serial-number "FMG-VMTMXXXXXXXX" 
    set fmg "2a02:XXXX:XXXX::XXX"
    set fmg-source-ip6 2a02:XXXX:XXXX::X
        config server-list
            edit 1
                set server-type update rating
                set addr-type ipv6
                set server-address6 2a02:XXXX:XXXX::XXX
            next
            edit 2
                set server-type update rating
                set addr-type ipv6
                set server-address6 2a02:XXXX:XXXX::XXX
            next
        end
    set include-default-servers disable
end  


The FortiGate-VM shows the license in warning state.


get system status
Version: FortiGate-VM64 v7.4.11,build2878,260126 (GA.M)
First GA patch build date: 230509
Current Security Level: High
Firmware Signature: certified
Serial-Number: FGVM1VTMXXXXXXXX
License Status: Warning


The debug on the FortiGate confirms the license validation failure:

diagnose debug application cloudinit -1
diagnose debug enable


vmlic skip [2a02:XXXX:XXXX::X]
vmlic skip [2a02:XXXX:XXXX::X]
vmlic add [2a02:XXXX:XXXX::X]

vmlic setup [2a02:XXXX:XXXX::X]
bind client addr error:97


The issue is specific to IPv6 communication between FortiGate-VM and FortiManager during the VM license validation process.

The issue has been identified and has been resolved on the FortiOS versions 7.4.12, 7.6.7 and 8.0.0.

    1 reply

    New Member
    May 26, 2026

    This makes sense, IPv6-only paths in closed FortiGate/FortiManager setups can often break license or FortiGuard validation if routing or DNS isn’t fully aligned, so checking dual-stack fallback or explicit reachability usually helps; I also use https://corretordetextopro.com.br/ when refining technical notes so the configs and troubleshooting steps stay clear and easy to follow.