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akileshc
Staff
Staff
January 12, 2026

Troubleshooting Tip: FortiGate is receiving system events of FortiGuard web filter expired

  • January 12, 2026
  • 0 replies
  • 377 views
Description This article describes how to resolve the issue of FortiGate receiving system events of FortiGuard Web Filter expired even though no web filter license is activated. It provides a step-by-step guide to disable the web filter and resolve the issue.
Scope FortiGate.
Solution

Event Logs:

 

Event_Log.png

 

To resolve the issue of FortiGate receiving system events of FortiGuard Web Filter expired even though no Web filter license is activated, follow these steps:

 

CLI Syntax:

 

config system fortiguard

    set webfilter-force-off "enable" <Default: webfilter-force-off will be set to disable>
    enable Turn off the FortiGuard web filtering service.
    disable Allow the FortiGuard web filtering service to operate.

end

 

To verify:

 

diagnose debug rating
Locale       : english

Service      : Web-filter
Status       : Disable

 

After disabling the web filter, the system events of FortiGuard Web Filter expiration should stop.

 

Related articles :

Troubleshooting Tip: FortiGuard Web Filtering problems

Troubleshooting Tip: Unable to connect to FortiGuard servers