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wcruvinel
Staff
Staff
February 24, 2025

Troubleshooting Tip: FortiGate-70G interfaces not operational after reboot on v7.2.8 Build 6403

  • February 24, 2025
  • 0 replies
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Description This article describes an issue where FortiGate-70G running v7.2.8 Build 6403 may experience interfaces becoming non-operational or stuck with no traffic after rebooting.
Scope FortiGate-70G.
Solution

This behavior is caused by a software issue already addressed by Fortinet R&D.

 

For now, use the following workaround:

Configure the affected FortiGate-70G ports on a software switch instead of a hardware switch. Note that a reboot is required for the changes to take effect.

 

Fix:

Already addressed in a special branch of v7.2.11, it is released on build 6570 and in v7.4.8 (70G can be directly upgraded from v7.2.11 to v7.4.8 per the Upgrade Path Tool Table).

 

Related document:

Special branch supported models