Troubleshooting Tip: FortiExtender configuration gets removed while upgrading from FortiOS v7.0.17 to v7.4.8 on FortiGate-50G-DSL
| Description | This article describes how to resolve an issue when FortiExtender configuration is lost following a firmware upgrade on FortiGate-50G-DSL. |
| Scope | FortiExtender, FortiGate. |
| Solution | When upgrading FortiGate-50G-DSL from FortiOS v7.0.17 to FortiOS v7.4.8, the FortiExtender configuration gets removed from FortiGate.
FortiGate-50G-DSL # diagnose debug config-error-log read
FortiOS v7.0.17.
config extender-controller extender-profile
config extender-controller extender
After upgrading to FortiOS v7.4.8, the FortiExtender gets removed on FortiGate-50G-DSL.
FortiGate-50G-DSL # show extension-controller extender
FortiGate-50G-DSL # # show extension-controller extender-profile
The issue has been reported in internal Engineering ticket 1196352 and is resolved in FortiOS v7.4.9.
Related document: |
