Troubleshooting Tip: Custom NAS-ID is not working as expected
| Description | This article describes a solution for a situation where, even though the custom NAS-ID is configured, FortiGate is still sending the hostname as the NAS-ID in 7.2.x versions. |
| Scope | FortiGate. |
| Solution | As a new feature in v7.2.0, RADIUS NAS-ID can be configured as a custom or hostname so that FortiGate can use the user NAS-ID in its access-request.
config user radius edit < server >
In the wireshark capture below, it is seen that FortiGate is sending the hostname as NAS-ID, which is not expected.
RADIUS Protocol In 7.2.x versions, this new feature is only supported on wireless authentication. When using other authentication methods, the custom NAS-ID feature will be supported in version 7.4.2 and above. In order to use any other authentication methods with a custom NAS-ID, upgrade to v7.4.2 or above. |