| The following CLI command reveals critical information about the transceiver modules installed in each interface, including vendor details, part numbers, and compliance standards. LAB1 # get sys interface transceiver Interface port17 - Transceiver is not detected. Interface port18 - Transceiver is not detected. Interface x1 - SFP/SFP+/SFP28, compliance is unspecified Vendor Name : Optech Part No. : OPSFPP-T-03-PEB Serial No. : S210700370110 Interface x2 - SFP/SFP+/SFP28, compliance is unspecified Vendor Name : Optech Part No. : OPSFPP-T-03-PEB Serial No. : S210700370110 Interface x3 - SFP/SFP+/SFP28, compliance is unspecified SFP/SFP+ Temperature Voltage Tx Bias Tx Power Rx Power Interface (Celsius) (Volts) (mA) (dBm) (dBm) ------------ ------------ ------------ ------------ ------------ ------------ x1 N/A N/A N/A N/A N/A x2 N/A N/A N/A N/A N/A ++ : high alarm, + : high warning, - : low warning, -- : low alarm, ? : suspect. The above error may be observed if:
- SFPs do not fully support or expose all standard data fields FortiGate expects, especially compliance codes and DOM.
- The DAC cable is supported by Fortinet products or have limited compatibility with non-certified optics.
In this case, it is required to check the compatibility lists of both SFP/SFP+/SFP28/QSFPs and fiber optic equipment.
Related article: Technical Tip: How to check SFP transceiver module serial number and power
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