Troubleshooting Tip: Command 'diagnose hardware deviceinfo psu' not working on Fortigates after FortiOS 7.6.3
| Description | This article describes the technical reasons why 'diagnose hardware deviceinfo psu' is no longer present on devices that do not have removable power-supplies from FortiOS 7.6.3 onward. |
| Scope | FortiGate |
| Solution | The following command fails when run on the FortiGate:
FortiGate-200G # diagnose hardware deviceinfo psu
In the example above , the command fails as the FortiGate 200G does not have removable power-supplies, but instead only contain multiple AC inputs to the internal power-supply. This approach is used on other SOC3/SOC4/SP5 platforms that contain dual-inputs. The above command was previously available prior to FortiOS 7.6.3 due to a firmware bug and it's removal is intentional and expected for devices that do not have removable power supply units.
For devices that contain dual power inputs but not removable PSU's , use 'execute sensor list' instead to display PSU status.
FortiGate-200G # execute sensor list |
