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Ehanssen
Staff
Staff
July 21, 2026

Troubleshooting Tip: CAPWAP encapsulated fragmented packet drops

  • July 21, 2026
  • 0 replies
  • 422 views

Description

This article describes why CAPWAP encapsulated fragmented packets may be dropped and provides workarounds.

Scope

FortiOS v7.4.12 and v7.6.5.

Solution

In FortiOS v7.4.12 and v7.6.5, CAPWAP encapsulated small fragments may be dropped by the NP chip.

Running the following command multiple times shows that the counter udp_ulite_minlen is increasing.

diagnose npu np7 dce-drop-all

[NP7_0]

Counter EIF_0 EIF_1 EIF_2 EIF_3 EIF_4 EIF_5 EIF_6 EIF_7 Total

------------------------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ------------

[27]tcp_csum 229 220 212 209 176 208 207 185 1646

[29]tcp_synoptpar 243 236 252 252 186 224 226 205 1824

[31]udp_ulite_minlen 14564938 14559284 14560158 14564480 14215132 14216066 14209976 14211117 115101151

[32]udp_csum 81 76 66 73 42 67 52 50 507

[38]icmp_csum 529 530 545 543 440 438 504 467 3996

------------------------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ---------- ------------


How to fix: 

One temporary fix is to run the CLI commands below on the CLI of the FortiGate. These commands will not survive a reboot and will need to be re-issued.

To reverse the setting, modify the last digit from 0 to 1 or 1 to 0, depending on whichvalue was set before.

NP7lite platform:

diagnose npu np7lite setreg 0 eif.ihp.ihp_wrap.ihp_chk.l4aps_ena.cwp_fflag_ena 1
diagnose npu np7lite setreg 0 eif.ihp.ihp_wrap.ihp_chk.l4chk_act.udp_ulite_minlen_err_act 0
diagnose npu np7lite setreg 0 eif.ihp.ihp_wrap.ihp_chk.l4chk_act.capwap_minlen_err_act 0


NP7 platform:


diagnose npu np7 setreg "0~1" eif.eif_"0~7".ihp.ihp_wrap.ihp_chk.l4aps_ena.cwp_fflag_ena 1
diagnose npu np7 setreg "0~1" eif.eif_"0~7".ihp.ihp_wrap.ihp_chk.l4chk_act.udp_ulite_minlen_err_act 0
diagnose npu np7 setreg "0~1" eif.eif_"0~7".ihp.ihp_wrap.ihp_chk.l4chk_act.capwap_minlen_err_act 0


Or:

diagnose npu np7lite setreg 0 eif.ihp.ihp_wrap.ihp_parser1.l4tun_ctrl.cwp_minlen 17
diagnose npu np7 setreg "0~1" eif.eif_"0~7".ihp.ihp_wrap.ihp_parser1.l4tun_ctrl.cwp_minlen 17


A fix is scheduled for FortiOS v7.4.13 and v7.6.8.

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