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dkochhar
Staff
Staff
April 1, 2025

Troubleshooting Tip: 'Cannot read properties of undefined (reading 'entries')' error while creating Antivirus profile

  • April 1, 2025
  • 0 replies
  • 1912 views
Description This article describes how to resolve the 'Access Denied' error while creating an Antivirus profile.
Scope FortiGate.
Solution

The GUI shows the following error while attempting to change the antivirus profile.

Antivirus.png

This issue occurs in the GUI but not in the CLI.

 

The issue occurs if 'Security Fabric' access permissions under the admin profile are set to none as follows:

 

config system accprofile
    edit "prof_admin"
        set comments ''
        set secfabgrp none       
<---------------
        set ftviewgrp read-write
        set authgrp read-write

As a workaround above setting should be set to 'Read/write'.
However, this is completely fixed in v7.4.4, v7.6.0.