Troubleshooting Tip: Cannot login to VPN after accepting MFA with the SAML SSO on Azure Entra debug error 'SSLVPN configuration is wrong. (-7200)'
| Description | This article describes how to resolve the issue of SSL VPN if a user cannot connect to SSL VPN after accepting MFA with SAML MFA on Azure Entra. |
| Scope | FortiGate. |
| Solution | SAML server is configured on FortiGate.
diagnose debug reset diagnose debug application sslvpn -1 diagnose debug application fnbamd -1 diagnose debug application samld -1 diagnose debug console timestamp enable diagnose debug enable
Time expired error shows in SAML debug on FortiGate.
[296:root:a881]User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36
For MFA authentication, verify the remote authentication value. The default remote authentication timeout value is 5 seconds. Increase the timeout value for MFA to 60 seconds.
config system global end
Related article: Technical Tip: SSL VPN error 'wrong vdom (0:0) or time expired.' |