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nalexiou
Staff & Editor
Staff & Editor
February 26, 2026

Troubleshooting Tip: Cannot edit certain replacement messages such as '504 DNS Look up failed'

  • February 26, 2026
  • 0 replies
  • 138 views
Description This article describes a limitation when editing specific replacement messages for proxy policies on FortiGate, such as '504 DNS Look up failed'.
Scope FortiOS.
Solution

Some replacement messages can be edited via FortiGate GUI or the CLI. These replacement messages can be verified under System -> Replacement Messages.

 

Screenshot 2026-02-26 112655.png

 

The replacement messages not displayed in this list cannot be modified.

 

A common example is the replacement message '504 DNS Look up failed', which is a default message: the user does not have the ability to modify it.