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sakuraju
Staff
Staff
May 19, 2025

Troubleshooting Tip: 'At least one IP pool must be specified for SSL VPN tunnel mode' error while assigning a SSL VPN portal to user/usergroup

  • May 19, 2025
  • 0 replies
  • 433 views
Description This article describes how to troubleshoot and resolve the 'At least one IP pool must be specified for SSL VPN tunnel mode' error while assigning an SSL VPN portal to Users/Groups.
Scope FortiGate.
Solution

Error:

 

image (18).png

 

The problem occurs when assigning an SSL VPN portal to Users/Groups in SSL VPN Settings.

 

Verify if the portal that is being assigned has IPv6 tunnel mode enabled, but 'Source IPv6 Pools' does not have an address object assigned.

 

To resolve the issue, either disable the IPv6 tunnel mode or assign an IPv6 address object to 'Source IPv6 Pools'.

 

Tunnel.JPG