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Renante_Era
Staff
Staff
October 25, 2024

Troubleshooting Tip: Allowing connection to GitHub subcomponents when Web Filter's FortiGuard Category Based Filter is blocking the connection

  • October 25, 2024
  • 0 replies
  • 2113 views
Description This article describes how to allow endpoint connection to GitHub when the connection was blocked by Web Filter's FortiGuard Category-Based Filter.
Scope FortiGate.
Solution

The ideal solution is to create a firewall policy bypass through the use of ISDB above the current outbound firewall policy as shown below.

 

Screenshot 2024-10-25 101809.png

 

However, if creating a bypass policy is not possible then it's possible to edit the Web Filter profile to allow this URL instead.
Navigate to Security Profiles -> Web Filter and select the corresponding security profile.

 

static_url.PNG

 

Turn on the static URL filter if not already on, and add the URL as an entry. The action should be set to 'Exempt' instead of 'Allow'.

 

Screenshot 2024-10-25 102717.png