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mzainuddinahm
Staff & Editor
mzainuddinahm
Staff & Editor
July 24, 2025

Technical Tip: Web Filtering and Anti-Spam Filtering services show down when Anycast enabled on a factory image

  • July 24, 2025
  • 0 replies
  • 386 views
Description This article describes the behavior of Web Filtering and Anti-Spam Filtering services when Anycast is enabled.
Scope FortiGate.
Solution

On a factory firmware image version 7.4.8 & above, the follow scenarios are observed:

  1. When Anycast is enabled: Rating Server show down.

There are no Web Filter or Antivirus profiles enabled in Firewall policy.

 

image (2).png

 

 

  1. When Anycast is disabled: The filtering services ports are unchanged (https/443): Rating Servers show Up
    There are no Web Filter or Antivirus profiles enabled in Firewall policy.

 

image (3).png

 

  1. When Anycast is enabled: As noted in scenario (1) The Rating Servers show down, however in this scenario when once a Webfilter or an Antivirus profile is enabled in a firewall policy, then the rating servers show Up as expected provided the FortiGate is successful in communicating with the Fortiguard servers.

 

image (3).png

 

This issue has been identified & reported to the engineering team. The fix will be included in FortiOS 7.4.9GA, 7.6.4GA & 8.0.0 GA.
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