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achu
Staff
Staff
October 4, 2024

Technical Tip: Unable to view FortiView disk logs when FortiGate Cloud logging is enabled

  • October 4, 2024
  • 0 replies
  • 790 views
Description

This article describes how to view the disk logs for 5 minutes, 1 hour and 24-hour periods that are not available after enabling FortiGate Cloud logging in FortiGate.

Scope FortiGate, FortiGate Cloud.
Solution

If disk logging is enabled and FortiGate Cloud logging is disabled in the Log Settings, the 5 minutes, 1 hour, and 24-hour are available in the drop-down for disk.

 

disk 1.png

 

When FortiGate Cloud logging is enabled, in the FortiView data, the only source displayed is FortiGate Cloud and can be identified with the Cloud Icon.

 

disk 2.png

 

disk 3.png

 

To view the FortiView from the disk select the '3 dotted 'symbol and Settings:

 

disk 4.png

 

Select FortiGates instead of FortiGate-Cloud and select Ok:

 

disk 5.png

 

After selecting FortiGates, the FortiView data will change from FortiGate Cloud to memory/disk:

 

disk 6.png