Technical Tip: Unable to log-in via REST API after firmware upgrade
| Description | This article highlights the case where after a firmware upgrade REST API stops working. |
| Scope | FortiGate. |
| Solution | When using the REST API login, especially in a Multi-VDOM environment, ideally an upgrade should not affect anything. There can be some instances where REST API stops pulling the information from the FortiGate and shows errors like: 'login failed from https(redacted) because of incorrect login vdom'.
In such cases, have the API key regenerated and then use the regenerated key in the API call.
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