Skip to main content
ychia
Staff
Staff
April 27, 2022

Technical Tip: Telegram Internet Service not working for Telegram voice call

  • April 27, 2022
  • 0 replies
  • 5426 views
Description This article explains that after creating an ISDB Telegram in the Firewall policy, the Telegram call failed and traffic matched the implicit policy.
Scope ISDB.
Solution

Currently, Telegram ISDB only allows protocol 6, TCP ports 80, 443, 5222.


Traffic seen in customer logs is using protocol 17, UDP ports 1400, 40317, 56110.

 

Run the following command to enable UDP ports 1-65535 for Telegram ISDB.


config firewall internet-service-addition
    edit 11010249
        config entry
            edit 1
                set protocol 17
                    config port-range
                        edit 1
                    end
        end
end

 

Note: It is necessary to restart the 'internet-service' service using the command below in order for it to take effect.


execute internet-service refresh

 

Or:


execute internet-service4 refresh

    Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
    Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!