Skip to main content
SAJUDIYA
Staff
Staff
October 8, 2024

Technical Tip: SSL VPN process is not appearing even after enabling it

  • October 8, 2024
  • 0 replies
  • 1031 views
Description

This article describes the issue with missing SSL VPN process from  /var/run directory in CLI, from GUI after enabling SSL VPN.

 

missing sslvpn process from GUI.PNG

 

Missing from cli.PNG

 

The SSL VPN process cannot be added directly to the  /var/log directory. Rebooting or upgrading firmware can also not fix the issue.

Scope All versions.
Solution

By default, FortiGate cannot open PID for SSL VPN daemon even after enabling SSL VPN. To start the process, configure at least a firewall policy using ssl.root as the source interface.

Once it is created, the process will start showing up in GUI and CLI.

 

policy created.PNG

 

SSL VPN process can be seen in CLI and GUI:

 

GUI.PNG

 

CLI.PNG

 

To find the process ID, refer to the following articles:

Technical Tip: Find and restart/kill a process on a FortiGate by the process ID (PID) via pidof

Technical Tip: How to list processes in FortiOS

    Thought Leadership Security Summit. Outpace New Threats with AI - enhanced defense. Tuesday, Septmeber 15, 8:30 AM - 2:30 PM PT. The Golf Club at Newcastle, WA.
    Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.
    Virtual event | September 2026. SASE summit. The age of autonomous trust. Register here!