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emmanouilg
Staff
Staff
September 27, 2022

Technical Tip: Resolving the 'Max Sessions Reached' message in FSSO agent or fsso reached maximum forticlient limit:5 error

  • September 27, 2022
  • 0 replies
  • 2870 views
Description This article describes how to fix the 'Max Session Reached' message.
Scope FSSO, FortiAuthenticator
Solution

One of the reasons the FSSO users' information is not being sent to FortiGate or the Monitored DCs list is empty, could be due to the message 'Max Session Reached' that is observed in FSSO agent debug logs. 

 

This issue can be resolved by increasing the Maximum FortiGate connections in the FSSO agent as per the following:

 

max_sessions (1).png

 

 

If using FortiAuthenticator as a Collector Agent, check the FSSO users or FortiClient Workstation users for it. This is found under Dashboard -> Status.


Error.png

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