Technical Tip: PPPOE Port unable to get the IP address
Description
This article describes when PPPOE port is unable to get the IP address.
Solution
There can be many reasons a PPPOE failed to get the IP address.
In the below screenshot refers that Authentication failed even when the correct password has been indicated.
This article describes when PPPOE port is unable to get the IP address.
Solution
There can be many reasons a PPPOE failed to get the IP address.
In the below screenshot refers that Authentication failed even when the correct password has been indicated.
In the packet capture, it is possible to see PADR and PADS; however, PPP negotiation failed.
Solution.
In above scenario in PPPOE configuration password was 12345.
After password reset to Forti123, PPPOE port was able to obtain the IP address.
Password should not contain only numeric value.
In above scenario in PPPOE configuration password was 12345.
After password reset to Forti123, PPPOE port was able to obtain the IP address.
Password should not contain only numeric value.
