Technical Tip: Only US domain is visible in FortiGate Cloud activation widget.

This article explains how to connect to a different FortiGate Cloud region if the activation dropdown only shows 'US'.

If a FortiGate has never connected to the Europe or Global FortiGate Cloud regions and FortiGuard update-server-location is set to US, only the US FortiGate Cloud region/domain will show in FortiGate Cloud activation GUI.

The Europe and Global options are not visible while trying to change the region under 'FortiGuard -> FortiGate Cloud -> Activate'.

To change the region to Global in the FortiGate CLI, run the following:

execute  fortiguard-log login <email> <password> GLOBAL

If it is necessary to change the FortiGate update-server location, change it to automatic:

config system fortiguard
    set update-server-location automatic
end

After connecting to a different FortiGate Cloud region once, all three regions show as options in GUI Activate FortiGate Cloud.

Additional troubleshooting steps: 

If setting 'update-server-location automatic' does not help, run the following: 

config system central-management

    set type fortiguard 

end 

diag fdsm contract-controller-update

diag debug app fgfmd -1

diag debug enable

fnsysctl killall fgfmd

Related articles: 

Technical Tip: FortiGate Cloud switch region

Technical Tip: Unable to see FortiGate on FortiGate-Cloud

Technical Tip: FortiGate Cloud Japan region