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October 27, 2025

Technical Tip: Missing Device from Asset Identity Center OT View

  • October 27, 2025
  • 0 replies
  • 252 views
Description This article describes the issue wherein users are unable to see OT devices in Security Fabric.
Scope FortiGate v7.4 and v7.6.
Solution

FortiGate supports Operational Technology (OT) monitoring using the Security Fabric page. Users must have a valid license or entitlement to utilize the feature. Refer to OT asset visibility and network topology

 

Despite having the feature enabled and Purdue levels modified, users are still unable to view the OT information in the GUI. Using the CLI, the output of 'diagnose user-device-store device memory list' shows the list of detected devices. 

 

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The issue has been resolved in FortiOS 7.6.5 and in the upcoming FortiOS versions 7.4.10 and and 8.0.0.
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