Technical Tip: Known Issue: FortiGate 40F/41F/60F/61F/100F/101F LED of status light off

After updating the FortiGate to 7.2.4, the firewall belonging to this specific hardware platform has an issue where the LED status light shows off when a cold reboot is performed. Once the LED status light is turned off, warm rebooting the firewall does not resolve it. Running HQIP test, LED test passes and Status light gets stable. However, after the firewall reboot LED status light turns off again.

FortiGate-60F # diagnose hardware test led

System Led Test

Do you want to continue this test? (y/n) (default is n) y

Network Interface Led Test

Please connect Ethernet cables:

WARNING: This test can only pass with factory configurations.

Please restore factory reset or use port mode to perform the test

[WAN1 - A] [WAN2 - B] [DMZ - Any of INTERNAL1...INTERNAL5]

Do you want to continue this test? (y/n) (default is n) y

Test Begin at UTC Time Thu Feb 23 00:24:43 2023

00:24:43 ( 0s) ==> System Led Test

        Instruction: For each of the following LED tests, please press SPACEBAR for PASS, or ENTER for FAILURE.

        Please press SPACEBAR to begin...

1. [LOGO LED - BRIGHT] [POWER LED - GREEN] PASS

2. [STATUS - GREEN] [HA - GREEN] PASS

3. [STATUS - AMBER] [HA - AMBER] PASS

      4. [STATUS - OFF] [HA - OFF] PASS

00:24:52 ( 9s) <== System Led Test - [[ PASS ]]

To resolve this issue, upgrade the firewall firmware to 7.2.9 or 7.4.1, and if the issue still exists, contact the Technical Support team, to further look at this issue.