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Raghu_Kumar
Staff
Staff
December 20, 2024

Technical Tip: Interface Bandwidth widget visibility for read-only admin accounts

  • December 20, 2024
  • 0 replies
  • 1743 views
Description

This article describes why read-only admin accounts cannot view or add the Interface Bandwidth Widget for SD-WAN or physical interfaces on FortiGate, even if system read permissions are assigned.

Scope FortiGate.
Solution

Read-Only admin accounts are unable to add an Interface Bandwidth Widget for any interfaces, and will show the following error: 'Bandwidth monitoring is disabled for this interface'.


Screenshot 2024-12-20 122933.png

 

The Super Admin user will be able to add the widget successfully.

This behavior is expected for Read-Only Admin Accounts because the Interface Bandwidth Widget derives its data from diagnostic commands, such as:

 

diagnose netlink interface list

diagnose hardware device nic <interface>

 

Read-Only Admin Accounts do not have permissions to run these diagnostic commands. As a result, the system cannot fetch the required data for the widget, rendering it unavailable to read-only users.

Solution:
Enable permission-based usage of CLI commands as shown below:

highlightify-2024-12-20T17_38_12.221Z.png

Once enabled, Read-Only Account Users will be able to view the bandwidth monitoring.

 

Super Admin Account Users can enable and view the Interface Bandwidth Widget by ensuring the following configuration:

 

Enable bandwidth monitoring on the required interface.


For Example:

 

config system interface

    edit "dmz"
        set monitor-bandwidth enable
    next
    edit "wan1"
        set monitor-bandwidth enable
    next
end

Once enabled from a Super Admin Account, it will be viewable using a Super Admin User Account or any account that has Read/Write permission for executing the commands in the CLI.

 

Note:

Use a Super Admin Account to add the Interface Bandwidth Widget in the GUI.

 

Related article:

Troubleshooting Tip: Unable to see other administrator accounts in FortiGate