Technical Tip: Important commands to collect when NAC policy does not assign correct VLAN to users
| Description | This article describes what commands are needed to collect when users are assigned incorrect VLANs in the NAC policy environment. |
| Scope | FortiGate, EMS, NAC. |
| Solution | In a complex network environment where FortiGate, FortiSwitch, EMS, and NAC policies are involved, it is observed that users are not assigned the correct VLAN. In such cases, troubleshooting the issue is tricky due to the dynamic nature of the issue.
It is important and very useful to collect the output of the commands below to get a better idea of the issue.
diagnose switch-controller mac-device cache
Output of the above will look as follows:
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