Technical Tip: How to view logs on FortiGate Cloud

This article describes how to view logs sent from the local FortiGate to the FortiGate Cloud.

In this example, the local FortiGate has the following configuration under Log & Report -> Log Settings.

1. Visit FortiGate Cloud in a browser and log in to FortiGate Cloud.

If the FortiGate is attached to the same FortiCloud and FortiGate Cloud account, the portal is also accessible: Log in to Fortinet Support and navigate to Services -> FortiGate Cloud.

2. Once on FortiGate Cloud select 'Analytics'.

Result:

The Logs will now be visible.

Note: If FortiGate does not show up under FortiGate Cloud, make sure the correct region portal is selected.

To confirm on FortiGate Cloud:

To confirm on FortiGate:

Note: Since Feb 28, 2025: for a FortiGate device without an active FortiGate Cloud subscription, it is required that the device is updated to the latest firmware patch within 7 days of a new GA patch release to continue using this feature (FortiGate Cloud logging). See Technical Tip: Security enforcement change for FortiGates provisioned to FortiGate Cloud without active subscriptions.

Related articles:

• Technical Tip: How to enable FortiCloud logging from CLI
• Technical Tip: No VDOM Logs in FortiGate Cloud
• Technical Tip: Obtaining logs of undeployed FortiGate from FortiGate Cloud