Technical Tip: How to setup FortiToken app on a Smartphone

An email will be sent from the FortiGate admin who has configured 2-factor authentication for a user name.

There is an 'Activation Code' that will be necessary in the instructions below.

• Install the FortiToken software on the smartphone. For both the iPhone and Android phones search for FortiToken from the App Store and then install the app on the phone.
• Configure the App.

• It is possible to install the Token by scanning the attachment on the email above (3) or manually entering the activation key (4).

• If the Scan Barcode option is chosen, Scan the attached QR code received from the activation email.  The app should auto-scan the barcode.
• If the Enter Manually option is chosen, (4) tap Fortinet.

• Enter the email and the activation code from the email, When complete, select 'Add Account'.

• Once completed, on the main screen of the app a 2-factor code can be found being generated.

If in an instance the activation email is not received, may manually retrieve the activation code instead

Related article:

Troubleshooting Tip: Get FortiToken Mobile activation code when activation email is not received