Technical Tip: How to register license or solve expired license error
Description
This article describes how to register a license or solve expired license errors after changing FortiGate or the ISP Internet Connection.
Scope
FortiGate.
Solution
To test the connection to FortiGuard.
Check FortiGate DNS servers, go to Network -> DNS -> Configure the DNS:
- Primary DNS server: 96.45.45.45
- Secondary DNS server: 96.45.46.46.
Run diagnose and sniffer commands as follows:
diagnose debug disable
diagnose debug reset
diagnose debug application update -1
diagnose debug enable
execute update-now
execute update-now
Wait 2-3 minutes to finish the update process. To stop the debugging:
diagnose debug disable
diagnose debug reset
To start the sniffer:
diagnose sniffer packet any "port 8888" 4 0 a
To see if FortiGuard servers are reachable:
diagnose debug rating
Check License Registration.
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