Technical Tip: How to open CSV file downloaded by firewall policy export

Garbled text in a CSV file often occurs when the file’s encoding does not match the encoding used by the program reading the file.

This issue is common when dealing with non-English characters:

As FortiGate GUI saves the CSV by UTF-8 encoding, follow the below link to open the UTF-8 CSV file in Excel:

https://support.microsoft.com/en-us/office/opening-csv-utf-8-files-correctly-in-excel-8a935af5-3416-4edd-ba7e-3dfd2bc4a032