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Gurpreet_Kaur
Staff
Gurpreet_Kaur
Staff
December 7, 2025

Technical Tip: How to fix connectivity of Secondary Firewall to FortiAnalyzer in HA A-A Autoscaling Setup

  • December 7, 2025
  • 0 replies
  • 240 views
Description This article describes the steps to troubleshoot and resolve the issue of unable to connect a secondary firewall to FortiAnalyzer in a High Availability (HA) Active-Active (A-A) autoscaling setup. The article provides a detailed solution to help users identify and fix the problem.
Scope FortiGate, FortiAnalyzer.
Solution

To troubleshoot and resolve the issue of unable to connect a secondary firewall to FortiAnalyzer in a High Availability (HA) Active-Active (A-A) autoscaling setup, follow these steps:

  • Make sure the secondary firewall is properly configured and connected to the network.
  • Verify that the FortiAnalyzer is configured to accept connections from the secondary firewall.
  • Check the network diagram and ensure that the IP addressing is correctly configured.
  • Go to FortiGate -> System -> HA and verify that the HA mode is set to Active-Active.
  • Go to FortiAnalyzer -> System -> Settings and verify that the FortiAnalyzer is configured to accept connections from the secondary firewall.
  • Check the debug logs and error messages to identify any issues with the connection.
  • If issues are found, make the necessary changes to the configuration and retry the connection.
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