Technical Tip: How to enable email notification to FortiCare email for email actions

Starting FortiOS v7.4.0 and above, the option to use FortiCare email address in an Email action by enabling the 'Send to FortiCare email' field has been introduced.

With the option enabled, FortiOS will automatically use the email address associated with the FortiCare Support Entitlement. 

Additional emails can also be included in the email action. 

To configure an Email action with a FortiCare email address in the GUI:

Go to Security Fabric -> Automation and select the Action tab, and select edit on the existing action.

The same can also be via CLI:

config system automation-action

    edit <Name-of-Automation-Stitch>

        set action-type email

        set forticare-email enable

        set email-subject "%%log.logdesc%%"

    next

end