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Pedro_FTNT
Staff
Staff
November 9, 2017

Technical Tip: How to De-register or Un-register Forticlient

  • November 9, 2017
  • 0 replies
  • 9008 views

Description

 

This article describes how to de-register or un-register FortiClient in FortiOS.

On earlier FortiOS releases, the FortiClients needed to register directly with the FortiGate for endpoint control. 

 

Scope

 

FortiGate 6.1 and earlier, FortiClient.

 

Solution

 

Under Monitor -> FortiClient Monitor, select the PC to be unregistered or blocked. Right-click and select the appropriate action of either 'Block' to prevent FortiClient from connecting or 'Unregister' to de-register. 

 

monitorclient.png

 

Similarly, it is possible to run the diagnose commands from the CLI:

 

diagnose endpoint registration recalculate-registered-forticlients
diagnose endpoint registration list (see the license) 
diagnose endpoint registration deregister <UID>  
diagnose endpoint registration recalculate-registered-forticlients <----- Execute it again.
 

Note 1: In FortiOS 6.2.0 and above, the feature described above was deprecated. FortiClient EMS became the mandatory and standard method for endpoint compliance, management and provisioning.

 

Note 2: Modern workflow (recommended):

 

  • FortiGate 6.2+ / 7.x: FortiClient EMS is the standard control plane for endpoint registration, compliance and provisioning.
  • The operator actions are done in EMS and/or on the endpoint (FortiClient), not 'pushed' by FortiGate.

 

Related documents:

 

Note 3: If 'Deregister' seems to do nothing:


EMS applies deregister on the next telemetry communication. If the endpoint is offline, blocked, or telemetry cannot reach EMS, the endpoint may not process the deregister until it reconnects.

 

If the objective is to prevent future reconnection:


'Deregister' disconnects and removes configuration, but the endpoint can typically re-establish telemetry depending on the enrollment and policy controls. Consider additional EMS controls (profiles, certificates, quarantine, etc.) based on security requirements.

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