Technical Tip: How to configure alert email

This article describes how to configure email alerts.

Scope

FortiGate v6.0, v6.2.

Solution

To configure alert email on a FortiGate unit:

1. Go to Log&Report -> Log Config -> Alert E-mail.
2. Enter the name/address of the SMTP mail server. For example, smtp.company.com.
3. Enter the Email address information.
4. Select Authentication if the SMTP mail server requires a username and password.
5. Select the alert level. The FortiGate unit sends an alert email for all messages at and above the logging severity level selected.
6. Configure the time limit for sending emails for each logging severity level.
7. Select Apply.

Select Test to verify the alert email settings. The FortiGate unit sends a test email to the configured email address.

Note: Do not select the test until selecting Apply, otherwise the settings will be lost.

In a multi-VDOM environment, a firewall policy must be created to permit SMTP/SMTPS communication from the source interface 'inter-vdom link' to the destination interface 'external port' in a multi-VDOM system, since SMTP traffic is initiated by the management (root) VDOM.

Set the IP of the physical interface or a loopback IP as the FortiGuard source IP under the global VDOM. 

config system fortiguard
    set source-ip x.x.x.x 
end